A practical guide for managers, team leaders and senior care staff on delivering effective supervision and appraisal conversations. This course explores CQC expectations, reflective supervision, structured conversations, staff wellbeing, accountability, and meaningful action planning to improve care and team performance.
By the end of this 30 minute course you will be able to:
- Explain the difference between supervision and appraisal
- Identify what CQC expects under safe and effective staffing
- Structure an effective supervision conversation
- Use reflective questions to improve practice
- Agree clear actions and record supervision appropriately