A practical introduction to people management in adult social care, designed for new and existing managers looking to develop or refresh their leadership and HR skills. This course explores leadership styles, building team relationships, supervision, feedback, emotional intelligence, setting expectations, and supporting staff wellbeing to help managers create high-performing, compassionate teams.
During this online learning course you will:
- Learn techniques to build relationships with a team
- Understand and reflect on your own leadership style
- Know how to set expectations for a team
- Learn techniques for giving and receiving feedback in context
- Reflect on how you practice the principles of emotional intelligence and compassionate leadership